FAQ - Brioni Pula Travel Agency
1. What is the minimum number of passengers required for the tour to operate?
The minimum number of passengers required for the tour is 40 people. In case the minimum number of passengers is not met, passengers will be informed orally or in writing at least 2 days before the planned trip.
2. What is the agency's policy regarding ticket prices and optional tours?
Brioni Pula Travel Agency does not take responsibility for potential increases in ticket prices or optional tours listed in the program on the day of program formation. Payment on the bus is not possible; payment must be made prior to the trip to secure the reservation.
3. What are the restrictions and conditions for visiting cities and historical sites?
Visiting cities and historical sites is only possible with a local expert guide. Guiding by unauthorized individuals is prohibited by law. Please note that the tour escort is not a professional guide.
4. What is the policy regarding changes to the travel itinerary?
Brioni Pula Travel Agency is not liable for any changes to the travel itinerary communicated verbally. During the trip, the agency reserves the right to modify the itinerary if necessary but commits to fulfilling the entire program.
5. What are the rules regarding drivers and time restrictions?
Brioni Pula Travel Agency and its transporters adhere to the rules and regulations of the "Law on working time, mandatory breaks for mobile workers, and devices for recording in road traffic," including scheduled stops at rest areas and daily driver rest periods, and maximum bus occupancy per day.
6. What are the rules regarding departures and embarkations?
Departures and embarkations are exclusively from the locations specified in the program, unless otherwise stated in the program.
7. What is the policy regarding lost or damaged personal belongings?
The agency is not liable for lost, damaged, or stolen personal belongings of passengers left in the transport vehicle or at the destination.
8. Who oversees the organization of fairs?
The organization of fairs is subject to municipal authorities and local tourist offices, which ensure proper management and implementation of events.
9. Is the program adapted for persons with limited mobility or those requiring a WC on the bus?
Unfortunately, the program is not adapted for persons with limited mobility or those requiring a WC on the bus. Please take these factors into consideration when planning your participation.
10. How are seats allocated on the bus?
Brioni Pula Travel Agency provides seating on the bus, but has no influence over seat allocation or the possibility of reserving seats. Seats are assigned based on availability upon arrival at the departure point.
11. What if there is a change in price or insufficient number of registered passengers?
Brioni Pula Travel Agency reserves the right to change the price in case of changes in calculation elements or insufficient number of registered passengers. We also reserve the right to cancel the trip 5 days before departure in such situations. Our goal is to ensure an optimal experience for all participants, so we appreciate your understanding regarding necessary changes.